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Vintalk Geo-Redundant Data Centers in Los Angeles and New York City

 

In Vintalk's continued efforts to enhance your Vintalk voice experience, we will begin migration of all Vintalk SIP Trunking and Hosted IP PBX accounts to our new geo-redundant data centers located in Los Angeles and New York City effective immediately. For the next two weeks, starting January 16th, we will concentrate on migrating our SIP Trunking customers first, with Hosted IP PBX customers to follow.nycla map resized 600

All Vintalk SIP Trunking customers are to use the following instructions:

If your physical business address is EAST of the Mississippi River, your account will now be provisioned on our new servers in New York City.  The DNS name is NYSAS.VINTALK.COM, IP Address is: 75.98.35.150  

If your physical business address is located WEST of the Mississippi River, you will be provisioned in our new servers in Los Angeles. The DNS name is: LASAS.VINTALK.COM, IP Address is: 64.94.105.150

STEP-1
Please configure a secondary SIP Trunk or Proxy server within your phone system to point to the appropriate server, as mentioned above. Test and confirm that all inbound and outbound calls are working properly.

STEP-2
Upon confirmation of successful inbound and outbound calling, please contact our customer support team at (Toll free) 1.888.485.0121 or (Main line) 858.546.8039 for the final migration steps and further testing.

DO NOT REMOVE DNS NAMES: 209.203.104.37 AND SANVTH.VINCOMM.NET UNTIL THE VINTALK ENGINEERING TEAM HAS CONFIRMED YOUR SUCCESSFUL MIGRATION AND YOU HAVE BEEN INSTRUCTED TO DO SO.

The Vintalk San Diego data center will officially be taken offline on February 29, 2012.  You are required to schedule your migration with the Vintalk team no later than February 15, 2012, to avoid any interruption of your Vintalk service. We suggest that you contact your local authorized Vintalk Partner and/or preferred phone system vendor to make these modifications within your PBX or phone system.

If you have any questions about our data center migration plan, please call Vintalk customer support at (Toll free) 1.888.485.0121.

Thank you for your continued patronage and for choosing Vintalk.

Sincerely,
The Vintalk Team

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