Accessibility to our U.S. based customer care team is a vital aspect of the Vintalk experience
At Vintalk, we stand by our commitment to satisfaction guaranteed or your money back. And we'll back that up in writing. Our three part guarantee means you never have to wonder, or wait.
Guarantee 1: Business Voice Service
Vintalk business voice services deliver high-quality VoIP services with 99.99% guaranteed uptime backed by superior Customer Care. Uptime is dependant on internet and network traffic not exceeding normal levels that could possibly affect voice quality.
Guarantee 2: Business Internet Service
Our Business T1s and MPLS services are affordable; business-class high-speed solutions that offer 99.99% guaranteed uptime backed by superior Customer Care team.
- Competitive rates
- Best-in-class SLAs
- Fast access to the Internet
- Flexible installation options
- 24/7 monitoring available
- 24/7 support available
Guarantee 3: World Class Support
Vintalk provides its valued customers and partners world class 24/7 support for all of our Vintalk VoIP services. Support may be obtained from the following methods:
- http://support.vintalk.com
- customersupport@vintalk.com
- Direct dial 611 from the IP Phone
- Toll Free at 888-255-8877